Repair Services for Laboratory Balances
At MMQ Europe, the exclusive distributor for Shimadzu weighing technologies in Europe, we provide expert repair services for high-precision laboratory balances, including analytical, semi-micro, and microbalances. Our goal is to restore your equipment to optimal performance, ensuring accuracy and reliability while minimizing downtime for laboratories in pharmaceuticals, chemistry, biology, and beyond.
Why Timely Repairs Matter
Laboratory balances are precision instruments, and even minor issues can lead to inaccurate measurements, affecting research, production, or compliance with standards like GLP/GMP. Prompt repairs help:
Restore Accuracy: Ensure your balances deliver precise results
Minimize Downtime: Get your equipment back to work quickly to maintain productivity
Extend Equipment Life: Proper repairs prevent further damage and prolong service life
Ensure Compliance: Maintain adherence to regulatory standards with fully functional equipment
Our Repair Services
MMQ Europe specializes in repairing high-precision laboratory balances, including:
We address a wide range of issues, such as mechanical failures, electronic malfunctions, software errors, or calibration drift, using only original Shimadzu parts to guarantee performance and durability.
Service Options
Our skilled technicians come to your facility, performing repairs in your lab's environment to minimize disruption and downtime.
Send your balance to our state-of-the-art service center, where we conduct repairs in a controlled environment for maximum precision.
Repair Process
Our comprehensive repair process ensures your balance is restored to factory specifications:
Thorough assessment to identify the root cause, from mechanical issues to electronic or software failures
Use of original Shimadzu parts and manufacturer-approved tools to fix the problem, ensuring long-term reliability
Rigorous post-repair checks, including accuracy, linearity, repeatability, and corner load tests, to verify performance
Detailed report provided, outlining the issue, repairs performed, parts replaced, and compliance with standards like ISO 17025
Why Choose MMQ Europe?
As the exclusive Shimadzu distributor in Europe, we have unmatched knowledge of their high-precision balances, ensuring expert repairs.
We prioritize quick service to reduce downtime, with on-site repairs often completed in hours and laboratory repairs in days.
We use only genuine Shimadzu components, guaranteeing accuracy and compatibility.
Our repairs align with European and international standards, ensuring regulatory compliance for your lab.
Our team is trained to handle the most sensitive weighing equipment with precision and care.
Repair Warranty
All repairs come with a standard warranty, covering parts and labor. Contact our team for specific warranty details tailored to your repair needs, giving you confidence in the quality of our work.
Comprehensive Coverage
Parts and labor warranty included with every repair
Additional Services
MMQ Europe offers a full suite of support to complement our repair services:
Proactive check-ups to extend equipment life and avoid costly repairs.
On-site or virtual sessions to educate your staff on proper balance operation and care, reducing wear and tear.
Expert guidance on selecting or upgrading weighing equipment to meet your lab's needs.
Frequently Asked Questions
On-site repairs are typically completed within a few hours, depending on the issue. In-laboratory repairs are finalized within 2–5 business days, based on complexity and part availability.
Yes, we exclusively use genuine Shimadzu parts to ensure compatibility, accuracy, and durability.
If your Shimadzu balance is under warranty, please provide warranty details, and we'll guide you through the process to maximize coverage.
Yes, we understand urgent needs. Contact us to discuss expedited or emergency repair options tailored to your schedule.
Regular calibration and preventive maintenance are key. Our team can recommend a schedule based on your usage and environment.
Contact Us
Need a repair or have questions? Our team is ready to help you get your laboratory balances back to peak performance.
Fill out our online contact form to request a quote, schedule a repair, or discuss your needs. Trust MMQ Europe to be your partner in maintaining precision weighing solutions.